FlashInfo vs. Genesys Cloud CX
Pioneering Customer Experiences: FlashInfo’s CX Revolution. Witness how FlashInfo redefines the customer experience landscape, emerging as the leader in shaping unforgettable interactions, leaving Genesys Cloud CX behind.
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More than 10,000 revenue teams rely on FlashInfo, enhanced by its seamless integrations:
Feature/Capability
FlashInfo
Genesys Cloud CX
Platform Type
Revenue Acceleration Platform
Cloud-based Contact Center Platform
Unified Communications
Provides Email, Call, SMS, Parallel Dialer
Integrates voice, video, chat, and email
Productivity
Discover tab facilitates quick prospect discovery. Engagement aspects like sequences for email, phone, SMS, and templates to improve outreach.
Knowledge sharing to help agents resolve customer issues efficiently.
Integrations
Integrates with Hubspot, Salesforce, Outreach, Salesloft, CSV and API for exporting contacts.
Integrates with a range of business tools like CRM systems, marketing automation software, and business intelligence software.
Search & Filter
Extensive search options under Discover Tab for both people and companies, allowing for detailed targeting based on several criteria.
List Management & Engagement
- People list, Company List, Local Store List, ICP List, CSV upload for enrichment
Purpose/Use Case
To help revenue teams find relevant prospects quickly and engage with them.
To deliver superior customer experience across various channels.
Unique Features
- Social Intent to understand buyer intent - Job Intent and Topic Intent - GTM plays for sales and revenue teams
Designed to be easy to use for cloud calling purposes. businesses of all sizes.
Access the most accurate prospect data
1B+
People Profiles
600M
Email Addresses
250M
Direct Dials
100M
Company Profiles
An award-winning enterprise revenue acceleration platform
Top-rated product for sales & marketers
★★★★★ 5/5
Avg 98%
Top-rated sales intelligence platform
★★★★★ 5/5
Avg 97%
Top-rated revenue acceleration platform
★★★★★ 5/5
Avg 99%
Customer stories
Rely on the reviews published by our customers.
DTEN’s Smart Switch to FlashInfo: A Story of 3x Enhanced Efficiency and 60% Cost Savings
“Choosing FlashInfo was one of the best strategic decisions we’ve made. We were able to maintain the high standards of data accuracy and freshness we were accustomed to with ZoomInfo, and the effective sequencing and cadence capabilities of Salesloft. But what truly set FlashInfo apart were its superior automation capabilities, which have brought a new level of efficiency to our operations. Plus, switching to FlashInfo resulted in significant savings in our annual tech spend. We couldn’t be happier with the results.”
Karthik Chandran
CFO of DTEN
Turing AI & FlashInfo: A Success Story of Improved ABM Strategy and 230% Increase in Email Open Rates
“Our alliance with FlashIntel has been a game-changer in refining our ABM strategy and enhancing our email deliverability. The FlashInfo platform has equipped us with the tools needed to connect with our potential partners more effectively and efficiently.”
Yi Jin, Ph.D.,
Cold Email Hackers’ Secret Weapon: FlashInfo – Driving a 40% Conversion Boost and 60% Activity Increase
“Cold Email Hackers’ partnership with FlashIntel has been transformative for our lead generation efforts. The all-in-one nature of the FlashInfo platform, including the Parallel Dialer feature, has made it significantly easier to ramp up our sales reps. The intent data, especially job intent, has been a game-changer in identifying sales signals. Not only have we seen a 40% increase in our conversion rates and a 60% boost in our activities, but the platform has also resulted in substantial cost savings. It’s been an all-around win for us.”
Justin Chi
Founder of Cold Email Hackers
Spiky AI: Boosting Customer Prospecting with FlashInfo and Building a $500k Pipeline
“Our partnership with FlashInfo has been transformative for our customer prospecting efforts. The targeted prospect lists provided by FlashInfo have enabled us to reach out to potential customers more effectively, and the ability to track responses and adjust our strategy has been invaluable. As a result, we have built a $500k pipeline. This would not have been possible without FlashInfo.”
Derin Bilgin
Head of Marketing of Spiky AI
Why our customers love us
Connor Joseph O.
Mid-Market(51-1000 emp.)
"
"We left ZoomInfo for the advantages of using FlashIntel."
All in one platform - I can put accurate and abundant data directly in to email cadences and parallel dialer campaigns. They have the most comprehensive intent offering available today - social intent is a game changer.
Villy H.
Outbound Manager
"
Mid-Market(51-1000 emp.)
"All in one Engagement and Prospecting Tool"
It has unique features that has big advantages towards other CRM tools especially on it's power dialer that can totally increase the number of Sales towards your KPI.
Kristine Joy D.
Enterprise(> 1000 emp.)
"
"A tool perfectly made for sales people"
FlashInfo has changed the sales game with its innovative features.
Anna Z.
Director of Marketing
"
Mid-Market(51-1000 emp.)
"Comprehensive and Engaging"
FlashInfo provides a comprehensive platform that covers all aspects of revenue acceleration, from lead discovery to engagement and connection
Paul G.
Mid-Market(51-1000 emp.)
"
"Great quality sales intent data, streamlined platform for prospecting and outreach,"
Two things:
one: the intent data is better than other companies out there
two: I really enjoy using their platform for cold outreach. It has a platfrom that integrates with Salesforce and it makes it so easy to scout a list of prospects by job title and industry and specific services they provide, even by pain points they are experiencing. Once
Tony C.
marketing consultant
Manahil S.
Immigration Associate
"
Small-Business(50 or fewer emp.)
"High-quality sales intent data, efficient system for outreach and prospecting."
I value how FlashInfo helps us find, interact with, and connect with our target market efficiently. We were able to meet our weekly Key Performance Indicators (KPIs) thanks in large part to the platform's strong connectivity rate. To reduce bounce rates and increase the efficiency of our cold emailing campaigns, FlashInfo Engage has combined a variety of deliverability tactics
Lee H.
Small-Business(50 or fewer emp.)
"
"Amazing way of reaching Call KPI's"
It has a power dialer that makes it easier to increase the number of calls and as well as it have as automated way of creating your own email without having a hard time in thingking whtat will be your email content.
Janet C.
Credit & Collection Officer
"
Small-Business(50 or fewer emp.)
"Streamlining the Sales Process with a Powerful Platform"
I find this tool incredibly valuable for our sales process, especially its ability to facilitate engagement, discovery, and connection with our ideal contacts.
Joseph A.
Mid-Market(51-1000 emp.)
"
"Best Sales Intelligence tool on the market"
Data is easily accessible. Anything from prospecting to closing a deal is done through the platform itself, which saves me a lot of time and money from using multiple solutions.
Suleman A.
Small-Business(50 or fewer emp.)
"
"It has changed my sales game!"
I particularly value the Power Dialer, which is a standout feature of the FlashInfo platform. This impressive tool allows us to effortlessly connect with numerous contacts at the same time. With this feature, we not only make the target calls set by our Sales Team Lead achievable but also efficiently use our time.
Haidee L.
Founding SDR
"
Small-Business(50 or fewer emp.)
"The best lead gen tool. Way better than Apollo and Zoom info. "
Love it's okayFlashInfo has two standout features. Firstly, it excels in providing superior intent data compared to other companies. This means it can give valuable insights into a prospect's interests and readiness to make a purchase, helping sales and marketing teams identify promising leads more effectively. Secondly, FlashInfo offers a user-friendly platform for cold outreach, integrating seamlessly with Salesforce. This integration simplifies the process of finding potential clients by allowing users to filter prospects based on job titles, industries, and specific needs, streamlining the targeting of leads.
Kate A.
Mid-Market(51-1000 emp.)
"
"A Game-Changing Software"
FlashInfo has exceeded our expectations in every way. Its user-friendly interface, efficient workflow automation, customization options, comprehensive data insights, and responsive customer support have contributed to significantly improving our overall business operations. It has become an invaluable asset to our organization, empowering us to stay competitive in the ever-evolving business landscape. I wholeheartedly recommend this software to any business seeking to revolutionize its efficiency and productivity.
Anthony R.
Business Development Manager
"
Mid-Market(51-1000 emp.)
"Flash-Info is the Future."
It allows me to track my emails in real time, I can know if someone has opened my email and then when I call them, it gives me something to start from which gives me, as a sales person, the right push to secure a deal.
Frequently Asked Questions
Here are some of the most common frequently asked questions.
What are the main focuses of FlashInfo and Genesys Cloud CX?
FlashInfo operates as a Go to Market (GTM) platform, offering tools for diverse sectors to optimize market strategies. Genesys Cloud CX is a customer experience and contact center platform designed to enhance customer engagement.
How do FlashInfo and Genesys Cloud CX differ in their offerings?
While FlashInfo focuses on GTM strategies, Genesys Cloud CX specializes in providing tools for omnichannel customer engagement, including contact center management, analytics, and communication solutions.
Can FlashInfo and Genesys Cloud CX be integrated with other systems?
FlashInfo emphasizes tech stack consolidation, potentially integrating various tools. Genesys Cloud CX is known for its integration capabilities with CRM systems, enhancing customer engagement processes.
Which platform is better suited for improving customer engagement?
FlashInfo’s GTM strategies cater to diverse market strategies. Genesys Cloud CX is focused on enhancing customer engagement through contact center management, communication channels, and analytics.
How can businesses decide between FlashInfo and Genesys Cloud CX?
Evaluate your company’s primary goals. FlashInfo covers a wide array of GTM strategies, while Genesys Cloud CX specializes in customer engagement and contact center solutions. Review features, integrations, and trial experiences to determine the optimal fit.